Comprehensive guide to transport options for seamless travel
City Center
Mexico City
4.0
mi
Airports
Benito Juarez International (MEX)
8.8
mi
Lic. Adolfo Lopez Mateos International (TLC)
34.0
mi
Metro stations
Auditorio1400 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Internet
Internet access
Parking
USD 25 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Internet access
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
ATM/Cash machine
Hairdresser
Sports & Fitness
Fitness center
Guest Parking
Dryer
Services
Valet parking
Pet amenities available
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness center
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Andres Bello 29,
Mexico City,
Mexico,
11560,
Federal District
Map view
Andres Bello 29,
Mexico City,
Mexico,
11560,
Federal District
City landmarks
Parks
Bosque de Chapultepec
1.2
mi
Museums
Museo Nacional de Antropologia
4700 ft
Bosque de Chapultepec I Secc
Chapultepec Castle
1.3
mi
Avenida Presidente Masaryk
Avenida Presidente Masaryk
2100 ft
Paseo de la Reforma
The Angel of Independence
1.8
mi
Zoo
Zoologico de Chapultepec
3800 ft
Museums
Soumaya Museum
1.6
mi
Aquarium
Acuario Inbursa
1.6
mi
Gallery
Museo Tamayo
1.0
mi
Auditorio Nacional Bosque de Chapultepec
Campo Marte
2100 ft
Mexico CityMexico
Polanco
3800 ft
Amusement & Theme Parks
La Feria Chapultepec Magico
1.1
mi
Monuments and Landmarks
Monumento a los Ninos Heroes
1.1
mi
Museums
Papalote Museo del Nino
1.5
mi
Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec
Museum of Modern Art
1.1
mi
Shopping Area
Antara Fashion Hall
1.2
mi
Museums
Luis Barragan House and Studio
1.5
mi
Parks
Jardin Botanico del Bosque de Chapultepec
5100 ft
Museums
Museo Tecnologico de la Comision Federal de Electricidad
4900 ft
Night club
Republica
2300 ft
Av. Neri Vela S/N
Dolores Carcamo Museum
1.0
mi
Night club
La Santa Masaryk
2500 ft
Paseo de la Reforma s/n.
Parque Zoologico de Chapultepec
5000 ft
Museums
Museo Del Caracol
1.5
mi
Museums
Museo Tamayo Arte Contemporaneo
1.0
mi
Nearby
Events
Auditorio Nacional
1800 ft
Farm
Parque Lincoln
2000 ft
Avenida Paseo de La Reforma s/n.
Lago del Bosque de Chapultepec
1300 ft
Avenida Paseo de la Reforma s/n
Casa de los Espejos
1300 ft
Gallery
Oscar Roman Gallery Art And Design
1400 ft
Restaurants
Au Pied de Cochon
600 ft
Campos Eliseos 218 Presidente Inter-Continental Mexico City
Cantina La No. 20
300 ft
Calle Andres Bello 10
Starbucks
800 ft
Campos Eliseos 247
Il Canto
800 ft
Calle Campos Eliseos 247 Esquina Con Eugenio Sue
Cafe Urbano
800 ft
Campos Eliseos 218 Presidente Intercontinental Hotel
Alfredo di Roma
800 ft
Presidente Inter-Continental Mexico City 218 Campos Eliseos Dentro del Hotel Preseidente
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
9.0
Location
10.0
Service
10.0
Dining
8.5
Guest reviews
8.4/10
based on 4 reviews
4.5/5
based on 1422 reviews
8.8
8.8/10 based on 171 reviews
#23 of 457 hotels in Mexico City based on Tripadvisor
James
United States of America,
February
2025
7.2/10
I had a fantastic stay at the JW Marriott Hotel in Mexico City. The rooms were clean and comfortable, and I enjoyed the stunning views of the Auditorio Nacional and Chapultepec Park. Although there was a slight issue with hot water during my stay, the really good service by the staff, especially Natividad, made up for it. The location is perfect for exploring the vibrant Polanco neighborhood, but I did find some aspects like room service and a few minor issues with the elevators that could use improvement.
Rooms
10.0
The Deluxe room was well-appointed and comfortable, with great amenities.
Service
10.0
The staff was incredibly welcoming and attentive; I felt well taken care of during my entire stay.
Location
10.0
The hotel is ideally located in Polanco, close to attractions, parks, and excellent dining options.
Dining
9.0
The breakfast buffet was really good, though room service could use improvement.
Facilities
8.0
The pool area was enjoyable, and the gym had good equipment, but could use an update.
Gus
United States of America,
November
2024
6.2/10
My stay at the JW Marriott Hotel Mexico City Polanco was mostly good, with spacious and comfortable rooms, excellent staff service, and a prime location near attractions. The breakfast buffet was impressive, but I did experience some challenges with the beverage service and the gym could use an update. Overall, the positives outweighed the negatives, making it a great choice for my trip.
Rooms
9.0
The rooms were incredibly spacious, clean, and comfortable, equipped with all the amenities needed to make my stay enjoyable.
Service
10.0
The staff was exceptionally friendly and attentive, with the concierge going above-and-beyond to ensure all my needs were met.
Location
10.0
The hotel is situated in a vibrant neighborhood, close to Chapultepec Park and many great restaurants and bars.
Dining
8.0
The breakfast buffet offered a fantastic variety, with highlights including homemade granola and perfect cooked-to-order items, although beverage service could be improved.
Facilities
7.0
While the gym had a decent range of equipment, it felt somewhat dated, and I encountered ongoing issues with the elevators during my stay.
Jacob
United States of America,
October
2024
6.4/10
I had a pretty amazing stay at the JW Marriott Hotel in Mexico City. The location in Polanco is spot-on, making it super easy to explore museums and great dining options. The staff was friendly and attentive, but I did have a couple of minor hiccups with room service. Overall, I left feeling relaxed and happy with my experience.
Rooms
9.0
My room was spacious and very comfortable, with a heavenly bed that made it hard to get up in the morning. The bathroom was roomy and clean, which is always a plus.
Service
10.0
The service across the board was excellent, from check-in to room service. The staff remembered my name and were helpful throughout my visit. Definitely got to give them props for that!
Location
10.0
Polanco felt safe and vibrant, perfect for walking around and exploring local restaurants and shops. I loved being able to catch Ubers quickly to venture into the city.
Dining
8.0
The breakfast buffet was nice, though I noticed staff struggled a bit with beverage orders, which could use some improvement. I did enjoy the executive lounge's snacks, especially the happy hour offerings.
Facilities
7.0
While the pool area looked inviting, I didn't get a chance to use it. Facilities like room service and the gym had some room for improvement, but everything else was good.
Charles
United States of America,
October
2024
6.6/10
I had a fantastic stay at Jw Marriott Hotel Mexico City Polanco. the staff was really good, making me feel welcomed and valued. however, I did notice that some areas, like the gym and room decor, could use a refresh.
Rooms
8.0
The rooms were quiet, comfortable, and had great amenities. though I found some aspects like carpets and linens could use updating.
Service
10.0
Every interaction with the staff was pleasant. they were incredibly attentive, from the doormen to the concierge, who offered fantastic local advice.
Location
10.0
The hotel's location in Polanco is superb. close to vibrant shopping, restaurants, and the beautiful Chapultepec Park.
Dining
9.0
I enjoyed breakfast and dinner at Lipp Restaurant. the food was consistently delicious, and I loved the unique atmosphere away from generic music.
Facilities
7.0
The pool and spa area were lovely. but the gym felt a bit dated and could do with a makeover.
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Jw Marriott Hotel Mexico City Polanco20.04
-
21.04.2025