Jw Marriott Hotel Mexico City Polanco | Mexico City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Andres Bello No 29, Mexico City, Mexico, 11560

“The location is vibrant and conveniently close to everything I needed.”view full review

JW Marriott Hotel Mexico City Polanco showcases luxury accommodations with a rating of 8.8/10 on Booking.com. This 5-star hotel offers an outdoor pool, free Wi-Fi, and a Health Club specializing in spa services. Located in the Polanco District, it features award-winning dining and refined design elements.

Rooms & Amenities

Accommodation options at JW Marriott Hotel Mexico City Polanco include 314 rooms and suites, featuring luxury bedding, ergonomic workstations, and flat-panel Smart TVs. Select suites offer separate sitting areas and city or garden views. Each room includes 24-hour room service and laptop-compatible safes.

Dining & Culinary Experiences

Dining options at JW Marriott include Xanat Bistro & Terraza, offering Mexican classics with fresh, local ingredients. The trendy lobby bar provides over 100 varieties of tequila alongside expertly crafted cocktails. New arrivals to the dining scene include the Estacion 29 Cocktail and Wine Bar and Sendero Polanco, focusing on innovative Latin American cuisine.

Leisure & Business Facilities

The hotel features a state-of-the-art Health Club, a full-service spa with various treatment options, and an outdoor pool. The Chapultepec Ballroom accommodates up to 290 attendees for events and meetings, supported by four additional meeting rooms. Recreational amenities also include transportation to a nearby helipad.

Location & Accessibility

Located within walking distance to key landmarks such as Chapultepec Park, National Auditorium, and the renowned shopping precincts, guests can easily navigate the area. Public transport options include subway and bus stations within a short walk. Accessibility features are also prominent throughout the property.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Suite Terrace

2 persons

6 m²

1 King-size bed

Shower

Air conditioning

room details

Junior Suite Executive lounge access 1 King

2 persons

4 m²

1 King-size bed

Shower

Air conditioning

room details

Master Suite Executive lounge access 1 King Sofa bed

2 persons

4 m²

1 King-size bed and 1 Sofa bed

Shower

Air conditioning

room details

Executive Suite Executive Lounge Access

2 persons

6 m²

1 King-size bed

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Mexico City 6.4 km

Airports

Benito Juarez International (MEX) 14.2 km

Lic. Adolfo Lopez Mateos International (TLC) 54.7 km

Underground

Auditorio400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Pool Area

“The pool area was a serene escape during my stay. It featured a heated pool with a refreshing environment, and I loved how I could transition from indoor to outdoor swimming. The lounge chairs provided a perfect spot to relax after a day of exploring the city.” view full review

Really good Breakfast

“The breakfast at Sendero was truly great. I was amazed by the selection, especially the fresh fruit options, which included around 20 different varieties. The pastries were also delicious, making it an ideal way to start my day.” view full review

Spacious and Elegant Rooms

“I found my room to be both spacious and elegantly designed. The comfortable bed ensured I had restful nights, and the tall windows offered fine views of the city. The mini bar with daily replenished bottled water was a thoughtful touch!” view full review

Excellent Bathroom Amenities

“The bathroom in my room was fantastic, with a large walk-in shower that was both modern and convenient. I appreciated the softness of the bath towels and the overall attention to detail, which made my experience even more enjoyable.” view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness centre

Guest Parking

Dryer

Services

Valet parking
Pet amenities available
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Andres Bello No 29, Mexico City, Mexico, 11560

Map view

Andres Bello No 29, Mexico City, Mexico, 11560

City landmarks

Park

Bosque de Chapultepec

2.0 km

Museum

Museo Nacional de Antropologia

1.4 km

Landmark

Chapultepec Castle

2.2 km

Landmark

Avenida Presidente Masaryk

610 m

Landmark

The Angel of Independence

2.9 km

Zoo

Zoologico de Chapultepec

1.1 km

Museum

Soumaya Museum

2.6 km

Aquarium

Acuario Inbursa

2.5 km

Gallery

Museo Tamayo

1.6 km

Landmark

Campo Marte

610 m

Landmark

Polanco

1.1 km

Theme Park

La Feria Chapultepec Magico

1.8 km

Monument

Monumento a los Ninos Heroes

1.8 km

Museum

Papalote Museo del Nino

2.4 km

Landmark

Museum of Modern Art

1.8 km

Shopping Area

Antara Fashion Hall

2.0 km

Museum

Luis Barragan House and Studio

2.4 km

Park

Jardin Botanico del Bosque de Chapultepec

1.5 km

Museum

Museo Tecnologico de la Comision Federal de Electricidad

1.5 km

Night club

Republica

690 m

Landmark

Dolores Carcamo Museum

1.6 km

Night club

La Santa Masaryk

760 m

Landmark

Parque Zoologico de Chapultepec

1.5 km

Museum

Museo Del Caracol

2.4 km

Museum

Museo Tamayo Arte Contemporaneo

1.6 km

Nearby

Event hall

Auditorio Nacional

530 m

Farm

Parque Lincoln

580 m

Avenida Paseo de La Reforma s/n.

Lago del Bosque de Chapultepec

380 m

Avenida Paseo de la Reforma s/n

Casa de los Espejos

380 m

Gallery

Oscar Roman Gallery Art And Design

420 m

Restaurants

Au Pied de Cochon

170 m

Campos Eliseos 218 Presidente Inter-Continental Mexico City

Cantina La No. 20

70 m

Calle Andres Bello 10

Starbucks

220 m

Campos Eliseos 247

Il Canto

220 m

Calle Campos Eliseos 247 Esquina Con Eugenio Sue

Cafe Urbano

230 m

Campos Eliseos 218 Presidente Intercontinental Hotel

Alfredo di Roma

240 m

Presidente Inter-Continental Mexico City 218 Campos Eliseos Dentro del Hotel Preseidente

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 1422 reviews

#23 of 457 hotels in Mexico City based on Tripadvisor

James

United States, February 2025

7.2/10

I had a fantastic stay at the JW Marriott Hotel in Mexico City. The rooms were clean and comfortable, and I enjoyed the stunning views of the Auditorio Nacional and Chapultepec Park. Although there was a slight issue with hot water during my stay, the really good service by the staff, especially Natividad, made up for it. The location is perfect for exploring the vibrant Polanco neighborhood, but I did find some aspects like room service and a few minor issues with the elevators that could use improvement.

Rooms

10.0

The Deluxe room was well-appointed and comfortable, with great amenities.

Service

10.0

The staff was incredibly welcoming and attentive; I felt well taken care of during my entire stay.

Location

10.0

The hotel is ideally located in Polanco, close to attractions, parks, and excellent dining options.

Dining

9.0

The breakfast buffet was really good, though room service could use improvement.

Facilities

8.0

The pool area was enjoyable, and the gym had good equipment, but could use an update.

Gus

United States, November 2024

6.2/10

My stay at the JW Marriott Hotel Mexico City Polanco was mostly good, with spacious and comfortable rooms, excellent staff service, and a prime location near attractions. The breakfast buffet was impressive, but I did experience some challenges with the beverage service and the gym could use an update. Overall, the positives outweighed the negatives, making it a great choice for my trip.

Rooms

9.0

The rooms were incredibly spacious, clean, and comfortable, equipped with all the amenities needed to make my stay enjoyable.

Service

10.0

The staff was exceptionally friendly and attentive, with the concierge going above-and-beyond to ensure all my needs were met.

Location

10.0

The hotel is situated in a vibrant neighborhood, close to Chapultepec Park and many great restaurants and bars.

Dining

8.0

The breakfast buffet offered a fantastic variety, with highlights including homemade granola and perfect cooked-to-order items, although beverage service could be improved.

Facilities

7.0

While the gym had a decent range of equipment, it felt somewhat dated, and I encountered ongoing issues with the elevators during my stay.

Jacob

United States, October 2024

6.4/10

I had a pretty amazing stay at the JW Marriott Hotel in Mexico City. The location in Polanco is spot-on, making it super easy to explore museums and great dining options. The staff was friendly and attentive, but I did have a couple of minor hiccups with room service. Overall, I left feeling relaxed and happy with my experience.

Rooms

9.0

My room was spacious and very comfortable, with a heavenly bed that made it hard to get up in the morning. The bathroom was roomy and clean, which is always a plus.

Service

10.0

The service across the board was excellent, from check-in to room service. The staff remembered my name and were helpful throughout my visit. Definitely got to give them props for that!

Location

10.0

Polanco felt safe and vibrant, perfect for walking around and exploring local restaurants and shops. I loved being able to catch Ubers quickly to venture into the city.

Dining

8.0

The breakfast buffet was nice, though I noticed staff struggled a bit with beverage orders, which could use some improvement. I did enjoy the executive lounge's snacks, especially the happy hour offerings.

Facilities

7.0

While the pool area looked inviting, I didn't get a chance to use it. Facilities like room service and the gym had some room for improvement, but everything else was good.

Charles

United States, October 2024

6.6/10

I had a fantastic stay at Jw Marriott Hotel Mexico City Polanco. the staff was really good, making me feel welcomed and valued. however, I did notice that some areas, like the gym and room decor, could use a refresh.

Rooms

8.0

The rooms were quiet, comfortable, and had great amenities. though I found some aspects like carpets and linens could use updating.

Service

10.0

Every interaction with the staff was pleasant. they were incredibly attentive, from the doormen to the concierge, who offered fantastic local advice.

Location

10.0

The hotel's location in Polanco is superb. close to vibrant shopping, restaurants, and the beautiful Chapultepec Park.

Dining

9.0

I enjoyed breakfast and dinner at Lipp Restaurant. the food was consistently delicious, and I loved the unique atmosphere away from generic music.